Terms of Service

Important: These Terms form an agreement between you (“Customer”, “you”) and TowerVPS (“TowerVPS”, “we”, “us”). By ordering or using any service you agree to these Terms, our Acceptable Use Policy, and our Privacy Policy.

1. Services

TowerVPS provides KVM virtual private servers as described on towervps.com or in your order. Website prices are starting rates in Bangladeshi Taka and may change until confirmed. Provisioning times are estimates.

2. Accounts & payment

Provide accurate contact and billing information. Fees are typically billed monthly in advance. Non-payment may result in suspension. Except where required by law or agreed in writing, prepaid fees are non-refundable once service is provisioned.

3. Acceptable use

You must comply with the AUP. We may suspend or terminate immediately for abuse, legal risk, or harm to the network.

4. Customer data

You own your content and are responsible for backups, security, and lawful use. TowerVPS does not guarantee recovery after deletion, failure, or termination unless a paid backup product expressly covers it.

5. Availability

Website uptime statements are operational targets unless a separate written SLA is signed.

6. Limitation of liability

To the maximum extent permitted by law, TowerVPS is not liable for indirect, incidental, special, consequential, or punitive damages, or lost profits, revenue, or data. Aggregate liability is limited to fees paid for the affected service in the three (3) months before the claim.

7. Governing law

These Terms are governed by the laws of Bangladesh. Courts in Dhaka, Bangladesh have exclusive jurisdiction, without prejudice to TowerVPS seeking interim relief elsewhere.

8. Contact

[email protected] · +880 1456-107005 · Gazipur / Dhaka, Bangladesh